Transparency

Donation Receipt Policy

Veterans India is committed to maintaining complete transparency in acknowledging donations and issuing official donation receipts to every eligible donor.

Donation Receipt Policy

This policy outlines the process of issuing donation receipts, donor responsibilities, correction requests, and record maintenance to ensure transparency and accountability.

Transparency Commitment

Official donation receipts are generated only after successful confirmation of the donation and verification of payment details.

Policy Highlights

  • Every successful donation receives an official donation receipt issued by Veterans India.
  • Receipts are generated only after payment confirmation from the payment gateway or bank.
  • Receipts include donor name, receipt number, donation amount, payment mode, transaction reference and donation date.
  • Receipts are normally sent to the donor's registered email address within 24–72 hours.
  • Donors should provide accurate name, email address and contact details while making donations.
  • Incorrect donor information may delay receipt generation.
  • Requests for correction in donation receipts should be submitted within 30 days of donation.
  • Duplicate receipts can be issued upon request after verification.
  • Donation receipts are maintained securely for audit, statutory compliance and financial reporting.
  • Veterans India reserves the right to reject or withhold receipts in cases involving failed, disputed or fraudulent transactions.

Need Assistance?

If you have not received your donation receipt or need any correction, please contact the Veterans India Support Team with your transaction reference number and payment details.

  • Email: info@veteransindia.com
  • Phone: +91-9773831114 | +91 91-9773831113
  • Support Hours: Monday to Saturday (10:00 AM – 6:00 PM)